Returns & Exchanges
At Veni Infantino, we strive for perfection in every silhouette; however, if your occasion wear isn't a perfect fit, we accept returns on unworn items within 14 days of delivery. Please ensure all original tags and security seals remain intact to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully place the garments in their original packaging, ensuring all designer labels and protective coverings are included to prevent damage during transit.
Label and Post
Affix the pre-paid shipping label provided via the portal to your package and drop it off at your nearest authorized courier location.
Quality Check and Refund
Once our atelier receives and inspects your return for quality assurance, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing